Welcome to Neat Journeys. By accessing or using https://neatjourneys.com (“the Website”), you agree to the following Terms and Conditions. Please read them carefully before using our services. If you do not agree, you should not use the Website.

1. Who We Are

Neat Journeys operates Envision Travel (a travel services provider) and U-Neat Kreations (a custom embroidery and product business). Together, we provide travel planning, booking services, and custom product sales through this Website.

2. Use of the Website

You agree to use the Website only for lawful purposes.

You may not attempt to interfere with the operation or security of the Website.

We may update, suspend, or restrict access to the Website at any time without notice.

3. Orders, Bookings, and Payments

All orders and bookings placed through the Website are subject to acceptance and availability.

Prices are listed in U.S. dollars unless otherwise specified.

Payments must be made at the time of purchase or booking.

We reserve the right to refuse any order or booking at our discretion.

4. Travel Services (Envision Travel)

Travel arrangements are subject to the terms and conditions of third-party providers (airlines, hotels, tour operators, etc.).

Neat Journeys is not responsible for delays, cancellations, or changes made by travel suppliers.

You are responsible for providing accurate information (passport details, travel documents, etc.) to complete bookings.

5. Custom Orders (U-Neat Kreations)

Custom embroidery, apparel, and engraved products are made to order.

All custom sales are final unless defective or incorrect.

Customers are responsible for reviewing and approving designs before production.

6. Intellectual Property

All content on the Website—including text, images, graphics, logos, and designs—is owned by Neat Journeys or its licensors. You may not copy, reproduce, or use our content without written permission.

7. Limitation of Liability

The Website and services are provided “as is” without warranties of any kind.

Neat Journeys is not liable for indirect, incidental, or consequential damages arising from use of the Website or services.

Our total liability for any claim will not exceed the amount paid by you for the service or product in question.

8. Indemnification

You agree to indemnify and hold harmless Neat Journeys, Envision Travel, and U-Neat Kreations from any claims, losses, or expenses related to your use of the Website or services.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina, USA. Any disputes will be handled in the courts of North Carolina.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Website indicates acceptance of the changes.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Neat Journeys
Email: [email protected]
Phone: 910-518-9186 (Envision Travel) or 910-810-9017 (U-Neat Kreations)
Whiteville, North Carolina, USA